| While customer service is an essential facet to any successful business today, we at SRT believe in taking the concept a step further by creating a truly enjoyable experience. The SRT Experience is defined not only by our commitment to providing the highest level of customer service, but also by the promise that working with SRT is a truly professional affair. In the perpetually reactive area of customer service, SRT sets itself apart by taking a proactive stance with respect to interaction at all levels.
For us, the SRT experience begins with a customer or partner's very first contact with the company, be it a phone call, a meeting, or an introduction. SRT values each stage of the client/partner development process and we continually work to refine the experience. To achieve this goal, SRT has implemented a system to ensure that each person who works with us— customers, partners, and friends— will come away feeling proud to use our services and work with our company.。 |
| To help us fulfill our promise to our clients, we have created a department dedicated to monitoring and improving the SRT Experience. If at any time you have concerns, complaints, suggestions, or any other comments to share with us, please email us at ：SRTCE@srt.com.cn . We value your input; the Experience and related communications are constantly reviewed at all levels of the company. We look forward to hearing from you! |